Cancellation Policy

Last Updated: February 2, 2026

1. Overview

This Cancellation Policy explains the terms and conditions for canceling flight bookings made through Flynow.us.com, operated by Digierts Services LLC. As an independent travel agency, we work with various airlines, each with their own cancellation policies. We encourage you to review this policy carefully before making a booking.

2. Airline Cancellation Policies

All flight bookings are subject to the cancellation policies of the respective airlines. Cancellation rules vary by airline, fare type, and route. Common cancellation scenarios include:

• Non-refundable tickets: Many economy and promotional fares are non-refundable. Canceling these tickets may result in forfeiture of the ticket value, though some airlines offer travel credits for future use (minus cancellation fees).
• Refundable tickets: Premium or flexible fare classes may allow cancellations with full or partial refunds, subject to airline terms.
• 24-Hour cancellation window: U.S. Department of Transportation regulations require airlines to allow free cancellations within 24 hours of booking for flights departing at least 7 days later. This applies to most U.S.-based airlines.

3. How to Cancel Your Booking

To cancel your flight booking, please contact our customer support team as soon as possible:

• By email: [email protected]
• By phone: +1 (833) 484-3590

Please have your booking reference number and passenger details ready. Our team will assist you with the cancellation process and inform you of any applicable fees or refund eligibility.

4. Cancellation Fees

Cancellation fees vary by airline and fare type. These fees are set by the airlines and are deducted from any refund or credit issued. In addition to airline fees, Digierts Services LLC may charge a service fee for processing cancellations. All applicable fees will be disclosed to you before the cancellation is finalized.

5. Service Fees

Service fees charged by Digierts Services LLC for booking assistance are generally non-refundable, even if the airline issues a refund for the ticket. Any exceptions will be clearly communicated at the time of booking.

6. Cancellations Initiated by Airlines

If an airline cancels your flight or makes a significant schedule change, you may be entitled to a full refund, rebooking, or other compensation as determined by the airline's policies and applicable regulations. Please contact us immediately if your flight is canceled or significantly altered by the airline.

7. No-Show Policy

If you fail to show up for your flight without prior cancellation, the airline may consider your ticket forfeited, and no refund or credit will be issued. We strongly recommend canceling your booking in advance if you are unable to travel.

8. Travel Insurance

We highly recommend purchasing travel insurance to protect against unexpected cancellations due to illness, emergencies, or other unforeseen events. Travel insurance policies vary, so please review the terms and conditions of your insurance provider.

9. Contact Us

If you have any questions about our Cancellation Policy or need assistance with a cancellation, please contact us at:

Digierts Services LLC
30N Gould ST Ste 6797, Sheridan, WY 82801
Phone: +1 (833) 484-3590
Email: [email protected]